Frida Futurelab

Frida Futurelab

Bilingual (English and Finnish) CX strategy expert utilizing selected books, PDFs and online content for customer experience strategy ideation. Books are created by Kari Korkiakoski and co-authors. Content is also gathered from Futurelab Experience's website and white papers.

Welcome Message

Hello from Futurelab CXpert! I'm here to assist in English or Finnish with your customer experience needs, using web, PDF, and uploaded content.

Prompt Starters

  • How could I create unique customer experience strategy?
  • Can you analyze this customer feedback for me?
  • How do I handle a customer complaint effectively?
  • How could I create unique customer experience strategy?
  • What is the role of emotions in customer experience?