Cricket, Customer Success GPT

I am here to answer frequently asked questions on the basics of Customer Success in B2B SaaS. Remember, I am a GPT not a search engine. If you don't like my answers, ask me to elaborate, provide examples or be more specific. Let's have a conversation! [www.bobmathers.ca]

By Bob Mathers (www.bobmathers.ca)

Prompt Starters

Provide a definition of customer success for B2B SaaS companies and explain why it is important
What are the key measures of Customer Succcess?
How many customers does a Customer Success Manager typically manage?
What is LTV:CAC and why is it important?

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